Privacy Policy

Privacy Policy: THRIVE is committed to protecting the privacy of the individuals we serve, communicate with, and support. This Privacy Policy explains how THRIVE may collect, use, and protect information provided to us.

Information We Collect: THRIVE may collect information that is necessary to provide services, communicate with individuals, coordinate support, respond to requests, and complete intake or referral processes. This may include information such as name, phone number, email address, service-related information, referral information, and communication preferences.

How We Use Information: THRIVE uses information to provide services, coordinate care and support, communicate with participants, respond to questions, schedule appointments, provide resource navigation, coordinate transportation, follow up on services, and maintain appropriate service records.

Text Messaging and Mobile Information: THRIVE may use text messaging for one-to-one, service-related communication with individuals who choose to communicate by text message or who agree to receive text messages from THRIVE.

No personal information, mobile phone number, SMS opt-in consent, or text messaging consent information will be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information Sharing: THRIVE does not sell or rent personal information. THRIVE may share information only when necessary to provide services, when authorized by the individual, when required by law, or as otherwise permitted under applicable laws and organizational policies.

Your Choices: You may choose not to receive text messages from THRIVE. You may opt out of text messages at any time by replying STOP to a text message from THRIVE or by telling a THRIVE staff member that you no longer want to receive text messages.

You may request help by replying HELP to a text message from THRIVE, calling THRIVE at (502) 576-9000, or visiting https://thriverco.org.

Policy Changes: THRIVE may update this Privacy Policy from time to time. Any updates will be posted on THRIVE’s website.

If you have questions about this Privacy Policy, please contact THRIVE at (502) 576-9000 or visit https://thriverco.org.

Last updated June 22, 2026